Registered customers of Nuelmed International Ltd. gain access to a secure online platform that allows them to:

  • Place and manage product orders
  • View and track order history
  • Create frequently ordered product lists
  • Check product availability
  • View applicable pricing and agreed commercial terms

Access to these features is provided through a unique User ID and password assigned to each authorized user.


Account Access & User Setup

All user accounts are created and managed by the authorized administrator of your organization or your assigned Nuelmed Sales Representative.
To request access, please contact your organization’s administrator or your Nuelmed Sales Representative directly.

If you are unsure who your administrator or sales contact is, please reach out to our customer service team:

📧 Email: info@nuelmed.com
📞 Phone: +233-245116214


Establishing a Customer Account

Organizations interested in purchasing pharmaceutical, medical, or healthcare products from Nuelmed must complete an account and credit application process. Approval is subject to internal review and applicable regulatory requirements.

Certain conditions may apply, including:

  • Minimum order quantities
  • Product-specific restrictions
  • Credit approval and payment terms

You will be notified of any applicable terms upon review and approval of your application.


Home & Personal Use Inquiries

Individuals seeking products for personal or home use may contact us to obtain information about authorized local distributors in their area.

Please note:

  • Products purchased through Nuelmed are not for resale unless you are an approved and authorized distributor.
  • Unauthorized resale is strictly prohibited.

Electronic Communications

By submitting a registration or application through our website or electronic platforms, you acknowledge and agree that electronic communications constitute valid and legally binding agreements, even without physical documents or handwritten signatures.

Electronic communications shall not modify or override the terms of any existing written agreement between you and Nuelmed International Ltd., or between you and any purchasing group or organization to which you belong.